Rack repair, same-day response.
Forklift hit a frame? We get there fast. Same-day acknowledgement, on-site within 24–48 hours for active GTA accounts. Damaged components replaced — never repaired in place. CSA A344-17 aligned.
Damaged components, replaced not patched.
There’s only one defensible repair for impacted racking: replace the damaged component. CSA A344-17 is unambiguous — bent frames and braces cannot be straightened back into spec. They’re structurally compromised.
Our repair crew arrives with the spare frames, beams, and braces matched to your system’s profile and gauge. We secure the affected aisle, transfer pallets to adjacent bays, replace the damaged element, anchor-test the new footplates, and re-load.
For impact events that may affect adjacent bays, we engage our P.Eng of record for a structural review before the bay returns to service. The repair quote is itemized — parts, labour, and any engineering review broken out separately so you can see exactly what you’re paying for.
STOCK · installer working at a rack upright · swap in Sprint R
Four steps. No surprises.
Report
Call (647) 692-4416 or upload photos via the quote form. We acknowledge within the same business day.
Assess
On-site within 24–48 hours. Damage classified by severity, adjacent bays inspected for collateral, repair scoped.
Quote
Itemized parts + labour, with engineering review broken out if needed. Quote within 24 hours of on-site assessment.
Repair
Damaged components replaced (never patched). Anchor-tested, beam-pinned, load placards updated. Signed completion report.
What you get, in your hands.
Same-Day Acknowledgement
(647) 692-4416 emergency line. Same-day phone callback. Photos + facility access details intake by end of business.
Itemized Repair Quote
Parts + labour broken out. Engineering review (if required) shown as a separate line item. Quote valid 14 days.
Signed Completion Report
Replaced components documented with before + after photos. Anchor torque readings logged. Load capacity placards updated.
Adjacent-Bay Inspection
Free as part of any repair scope. We check the bays flanking the impact for collateral damage that often goes unnoticed.
Aligned with Ontario’s current standards.
CSA A344-17
User guide for steel storage racks. The standard explicitly prohibits straightening bent frames or braces — every repair we quote follows the replace-not-repair principle.
ANSI MH16.1 (RMI)
Rack Manufacturers Institute specification. Aligns with the manufacturer specs from teardrop, structural, and box-beam systems.
MLITSD Bill 41
Working for Workers Four Act 2024. Documented repair records are part of the corporate due-diligence chain insurance carriers and MLITSD inspectors rely on after any incident.
Systems we most often work with.
Questions we hear most.
Can you straighten a bent frame instead of replacing it?
No — and any vendor that offers to is putting your warehouse and your insurance at risk. CSA A344-17 explicitly prohibits straightening bent frames or braces. The steel’s load-bearing properties change once it’s been impacted, and there’s no defensible way to certify it back to spec.
How quickly can you get to a damaged rack?
Same-day acknowledgement. On-site within 24-48 hours for active GTA accounts. For non-active accounts (first-time customers), typically 3-5 business days depending on parts availability.
Do you stock spare frames and beams?
We stock the most common teardrop frame profiles + step-beam lengths in our Toronto warehouse — enough to dispatch immediately for ~80% of repair scenarios. For structural or non-standard profiles, lead time is 5-10 business days from order.
Will my insurance cover the repair?
Most commercial property policies cover rack repair following a forklift incident, subject to deductible. We provide an itemized quote + signed completion report formatted for insurance submission. We’re not a policy advisor — confirm coverage details with your carrier.
Aisles built to spec.
Stock warehouse footage — real 416 install footage lands with the photoshoot.
Damaged rack? Call (647) 692-4416 — we’re on it.
Same-day acknowledgement, on-site within 24–48 hours for active GTA accounts. Damaged components replaced, never patched — anchor-tested, load placards updated, signed completion report formatted for insurance.
60 seconds · no obligation · across the GTA · (647) 692-4416